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Applied Arabic Language Pack In C2M 2.9 But Not Able To See Help In Arabic. (Doc ID 2965146.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Goal

In one customer environment I had applied the Arabic Language pack for UI and Help. UI is working but help file still showing in English.

v2.9.0.0.0
<Patch 34981024> - C2M V2.9.0.0.0 ARABIC LANGUAGE PACK UI (USER INTERFACE) (AL32UTF8) - January 2022

<Patch 34111684> - C2M V2.9.0.0.0 (UA-AR) - ARABIC (ON-LINE HELP) LANGUAGE PACK RELEASE - April 2022

Also, had applied cumulative hotfix patches May 2023 on the environment and when tried to apply the help <Patch 34111684> it was already included in the cumulative patch. Is there any bug for the help patch for C2M V 2.9.0.0.0
 

Solution

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In this Document
Goal
Solution
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