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Reversed Payment Still Being Able To Allocate In BillingCare (Doc ID 2966273.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Reversed payment still being able to allocate in BillingCare

1. Open an account having bill and due.
2. Make 2 payments
3. Reverse any one of the payment
4. After the reversing the payment, In the Payment Details Page, click on All Unallocated Payments.(note: Don't click on close in the Payment Details page).

ACTUAL RESULT:Able to see both the payments in unallocated,and reversed payments are still available to get allocated again.

EXPECTED RESULT:Reversed payments shouldn't be available in unallocated payments to get allocated again once its reversed.


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