Reversed Payment Still Being Able To Allocate In BillingCare
(Doc ID 2966273.1)
Last updated on AUGUST 14, 2023
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Reversed payment still being able to allocate in BillingCare
STEPS TO REPRODUCE:
1. Open an account having bill and due.
2. Make 2 payments
3. Reverse any one of the payment
4. After the reversing the payment, In the Payment Details Page, click on All Unallocated Payments.(note: Don't click on close in the Payment Details page).
ACTUAL RESULT:Able to see both the payments in unallocated,and reversed payments are still available to get allocated again.
EXPECTED RESULT:Reversed payments shouldn't be available in unallocated payments to get allocated again once its reversed.
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