Roles History Tab Shows Incorrect Record Details Where A Client Is Used For Multiple Roles (Doc ID 2966701.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

On : 11.3.0.30 version, Client Activity

ACTUAL BEHAVIOR
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The Roles History tab does not always show correct details under each record where the same Client is used for multiple Roles.
A Client assigned to multiple Roles shows incorrect details under the Roles History tab.


EXPECTED BEHAVIOR
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Role History is useful for the business operations.
The expectations is that there is consistent details to be shown under the Roles History tab for a Client assigned to multiple Roles.


STEPS
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The issue can be reproduced at will with the following steps:
1. The Roles get created through AsFile.
2. The Activities can also add/update the Role details as per requirement.
3. Also the History tab does not correct details when same Client is associated with multiple roles.

Cause

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