My Oracle Support Banner

ECM: Add Comments Action Is Not A Mandatory When Document Attached. (Doc ID 2967286.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


Problem Description
When user Selects Add Comments and Attach Documents, Comments are getting
bypassed or validation is missing.
Steps to Reproduce Problem
1. Select a case
2. Go to Take action screen
3. select Add Comments and Attach document check boxes
4. Attach the document
5. Without providing the comments, click on save.
6. No validation appears that comments are not mandatory.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.