ECE Rating Performance Issue For Big Hierarchy Accounts
(Doc ID 2967336.1)
Last updated on SEPTEMBER 12, 2023
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
It is observed that accounts with sharing groups that have a big hierarchy are causing delay in Call Details Record (CDR) processing and high Central Processing Unit (CPU) usage. It appears like the system is going in a loop for hours to try to rate these CDRs and they get processed slowly over time.
It is expected that rating should happen without any delay.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |