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Error Encountered In Data Intake While Processing The Intake Record (Doc ID 2967457.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, Data Intake

When attempting to process the Intake Record
the following error occurs.

com.adminserver.utl.exception.AsExceptionUtl: Failed to unmarshall objects.
at com.adminserver.helper.JibxHelperUtl.mapXmlToObject(
at com.adminserver.pas.bll.IntakeRecordBll.generateIntakeRecord(
at com.adminserver.pas.bll.IntakeRecordBll.validateIntakeRecord(
at com.adminserver.pas.bll.IntakeRecordBll.preProcess(
at com.adminserver.pas.bll.tasks.IntakeRecordGroupTaskBll.processIntakeRecordTaskItemDcl(
at com.adminserver.pas.bll.tasks.IntakeRecordGroupTaskBll.processGroupedIntakeRecords(
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$
Caused by: org.jibx.runtime.JiBXException: Missing required element "(unknown name, position 1 in binding structure)"(line 1, col 1976)
at org.jibx.runtime.impl.UnmarshallingContext.throwNameException(
at com.adminserver.sre.domainmodel.JiBX_DomainModelMungeAdapter.JiBX_DomainModel_unmarshal_1_9()
at com.adminserver.sre.domainmodel.JiBX_DomainModelAddress_access.unmarshal()
at com.adminserver.sre.domainmodel.JiBX_DomainModelMungeAdapter.JiBX_DomainModel_unmarshal_1_20()
at com.adminserver.sre.domainmodel.JiBX_DomainModelMungeAdapter.JiBX_DomainModel_unmarshal_1_25()
at com.adminserver.sre.domainmodel.JiBX_DomainModelPerson_access.unmarshal()
at com.adminserver.sre.domainmodel.JiBX_DomainModelMungeAdapter.JiBX_DomainModel_unmarshal_1_35()
at com.adminserver.sre.domainmodel.JiBX_DomainModelGroupMemberIntakeRecord_access.unmarshal()
at org.jibx.runtime.impl.UnmarshallingContext.unmarshalElement(
at com.adminserver.helper.JibxHelperUtl.mapXmlToObject(
... 12 more

The issue can be reproduced at will with the following steps:
1. Navigate to the Data Intake UI.
2. Complete the Data Intake File Upload details.
3. Select the file to upload.
4. After submission, the file is uploaded successfully on the UI.
5. Navigate to the Group Scheme.
6. Click on Data Intake Profile which is “Preservation Member Enrollment”.
7. Navigate to the files and the File Status is in Completed Status.
8. Navigate to the records and each Record Status is showing as 'Preprocessing System Error' Message.


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