My Oracle Support Banner

Percentage Threshold And SNR Notification Not Generating For A Promotion (Doc ID 2968362.1)

Last updated on AUGUST 24, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

THRESHOLD_BREACH_EVENT and SNR is not getting generated during complete quota breach even though the customer is having percentage threshold set at 100% (Full Breach)

Expected Behavior
-----------------------
THRESHOLD_BREACH_EVENT should get generated during complete quota breach as the customer is having percentage threshold set at 100%(Full Breach)

Steps to reproduce
---------------------
1. Create a subscriber with 2 GB promotion along with Vacation Week Promotion (Vacation week charge has higher priority then the Data product charges)
2. Consume entire balance

THRESHOLD_BREACH_EVENT is not triggered even if percentage threshold set at 100%. Also the SNR notification is not generating after complete breach.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.