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Signatures With Single Quote Character Being Returned With A Backslash When Composing (Doc ID 2968817.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

On: Convergence 3.0.3.3.0 and 3.0.3.2.0
       GlassFish Server Open Source Edition 5.0.1

Email signatures with a single quote character (for example User1's test) are being returned with a backslash (User1\'s test) when composing messages. This issue is reproducible on Convergence versions 3.0.3.3.0 and 3.0.3.2.0.
 
The issue does not occur when signature sanitization is disabled.

Note: turning off signature sanitization (iwcadmin -o mail.htmlsanitizer.sanitizesignature -v false) stops this issue from occurring, but it is not an acceptable workaround.

 

Changes

 

Cause

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