My Oracle Support Banner

LDAP-Controlled Attributes Such as First Name, Last Name of the Existing LDAP User Does Not Get Updated After LDAP Synchronization (Doc ID 2968922.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Synced LDAP User attributes ("FirstName", "LastName" and "Email") are null.
Expected that synced LDAP User attributes are not null. User attributes
are consistent from LDAP Server record when auth.ldapfields.editable=true
 
Preconditions:
1. Go to \agileDomain\config\agile.properties, set
auth.ldap.group.enabled=true and auth.ldapfields.editable=true
2. LDAP Server
3. LDAP Users
 
Steps:
1. Login to Java Client.
2. Go to User Settings-> Users-> click Refresh Users From LDAP Directory.
3. Check the Synced LDAP User.
 
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.