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"Unable to save changes" When Admin Superuser Tries to Save Changes to a User in User Administration (Doc ID 2969910.1)

Last updated on AUGUST 29, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 22.12 and later
Information in this document applies to any platform.

Symptoms

When an Admin Superuser attempts to save changes to user settings (such as changing the user's password), the error "Unable to save changes. An unknown error has occurred." is displayed.

P6webaccess.html file shows

Detected potential cross-site request forgery (CSRF) attack for the page /p6/rest/users/save

Cause

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In this Document
Symptoms
Cause
Solution

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