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Error while starting Message Server after AAI upgrade (Doc ID 2970697.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.4 version, Install and Upgrade Issues_OFSS

Error while starting OFSAA Message Service

Message server is not coming up after AAI 8114ML

ERROR
-----------------------

---------------------------------------------------------------------------------------------------
  LOGGING STARTED FOR MESSAGESERVER_LOG_TRACE_XXXXX10APLXA: 10-08-23 17:49:57 GMT PM
----------------------------------------------------------------------------------------------------

[10-08-23 17:49:57 GMT PM][INFO][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX10APLXA] Log File open successfully
[10-08-23 17:49:57 GMT PM][INFO][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX10APLXA] Trying to retrieve Message Server Port ...
ClsUSmsConnect::InitEnv(), Error, a generic exception was caught while trying to retrieve information about the config DB
FAILED: create_oci_session() - error attaching to server using OCIServerAttach()...
FAILED: log_on().
OCIERROR: ORA-12545: Connect failed because target host or object does not exist

CI18NProvider::CI18NProvider, Error, unable to connect to the config database
CI18NProvider::CI18NProvider, Error, generic exception while trying to construct an instance of I18NProvider
ClsUSmsConnect::ClsUSmsConnect(), Error, a generic exception was caught while trying to initializing the class
[10-08-23 17:49:57 GMT PM][SEVERE][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX10APLXA] ConnectToDatabase: Fatal Error, failed to get the password from LibSmsConnect
[10-08-23 17:49:57 GMT PM][SEVERE][BACKEND][OFSAA][MESSAGESERVER_LOG_TRACE_XXXXX10APLXA] Could not start Message Logger Server ...



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start message service by executing ./agentstartup.sh

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Start message service which is used for batch executions

Cause

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In this Document
Symptoms
Cause
Solution
References


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