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Simple App Create WS Call Invoked by User, but The WS Response Is Incomplete & Does Not Display Error (Doc ID 2970930.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Simple App Create WS call invoked by user, but the WS response is incomplete & does not display error.

Simple Application Create WS call invoked by customer, however the WS response is incomplete and does not display appropriate error. Web Service response just display "Unable to Process Request" - 500 Internal Server Error

Note - If not data exist in "Application Default i.e., User Defined Default" screen then system displays just 500 - Internal server error in WS response.
 
EXPECTED BEHAVIOR
-----------------------
Simple App create Webservice should return the valid error message like how it returned UI when no data exist in "Application Default i.e., User Defined Default". Please refer as mentioned in the attached also.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Ensure no data exist in User Defined Default setup.
2. Invoke Simple App entry WS call as per sample shared.
3. Failure of WS call should respond with the valid error message similar to UI but currently it fails with just 500 Internal Server Error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the Simple Application Create WS call returning valid error message if no data exist in "Application Default i.e., User Defined Default".

Cause

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In this Document
Symptoms
Cause
Solution


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