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Error "Could not initialize class com.sun.jimi.core.Jimi" When Selecting a Portfolio View with Piechart or Histogram After a JDK Upgrade (Doc ID 2970978.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12.18.0 to 20.12.20.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 21.12.10.0 to 21.12.11.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

When attempting to view a Pie Chart or Histogram in the Portfolio after upgrading the JDK, the diagrams fail to load.

The following error also occurs in the <P6 EPPM home>\p6\WebAccessLogs\P6WebAccess.html log:

java.lang.NoClassDefFoundError: Could not initialize class com.sun.jimi.core.Jimi

 
The issue can be reproduced at will with the following steps:

  1. In P6 Web, select the Portfolios tab.
  2. Select a portfolio with a Pie Chart or Histogram diagram configured.
  3. The Diagram panels continue to show the Loading icon and they never load.

Cause

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