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OFSAA ECM Questionnaire Details Approval Rejection Issues (Doc ID 2971129.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Issue while approving/rejecting questionnaire library.

Simulation Steps:

1. Login with Admin user
2. Click on ECM
3. Click on common Tasks
4. Questionnaire ->Questionnaire Library->Select any pending approval Questionnaire Id (Or) Create new Questionnaire and then approve/Reject
5. On click of approve, blank screen with undefined word come up. Same issue comes up for Reject/Edit.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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