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Failed To Process Order Item Dependency And The Next Component Does Not Starting (Doc ID 2971330.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.4.0.0.0 version, Order Lifecycle Management

Failed to process order item dependency and the next component does not starting

In production environment there are some orders with the error:


The dependency was resolved but the next component does not started and the order remain stuck without a task in the Worklist.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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