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ECM 8124- Unable To Add Customer Under Add Event Details (Doc ID 2971805.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

In ECM 8124, when trying to add Customer under Event details tab in Case management screen, getting error as "Internal error occurred. Please contact system administrator"


Changes

Steps to Reproduce Problem
--------------------------
Goto case event details page
Click on (+) add event
Try to add customer focused event and click on submit 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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