CNE: Billing Care User Management With OUD Is Failing
(Doc ID 2972644.1)
Last updated on SEPTEMBER 11, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and laterInformation in this document applies to any platform.
Symptoms
On 12.0.0.4.0 version,
When attempting to enable Billing Care access management using Oracle Unified Directory (OUD) with below configuration:
isOPSS: true
ldapSkip: false
ldapAdmin: cn=Directory Manager
ldapHost: ldap://<oud-ldap>
ldapPort: 1389
ldapGroupBase: cn=Groups,dc=example,dc=com
ldapUserBase: cn=Users,dc=example,dc=com
ldapProviderName: OUDAuthenticator
ldapAsserterName: OAMIdentityAsserter,
the following error occurs:
Location changed to domainRuntime tree. This is a read-only tree │
│ with DomainMBean as the root MBean. │
│ For more help, use help('domainRuntime') │
│ {'ssl': None, 'url': None, 'name': 'cluster-1', 'type': 'Cluster'} │
│ listenerURL= │
│ isReqJre= 1 │
│ Disconnected from weblogic server: admin-server │
│ The log(s) can be found here: /tmp/OraInstall2023-08-04_06-15-47AM. │
│ Error: Installation failed!
│ with DomainMBean as the root MBean. │
│ For more help, use help('domainRuntime') │
│ {'ssl': None, 'url': None, 'name': 'cluster-1', 'type': 'Cluster'} │
│ listenerURL= │
│ isReqJre= 1 │
│ Disconnected from weblogic server: admin-server │
│ The log(s) can be found here: /tmp/OraInstall2023-08-04_06-15-47AM. │
│ Error: Installation failed!
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |