RightNow Integration Master Configuration Does Not Allow User To Add More Than 2 Navigation Keys
(Doc ID 2972688.1)
Last updated on SEPTEMBER 26, 2023
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
BO - Business Object
On: 22.214.171.124.0 version, ENV - Environment
RightNow Integration Master Configuration does not allow users to add more than 2 Navigation Keys
Oracle RightNow Integration Master Configuration does not allow users to add more than 2 Navigation Keys –
When adding Navigation Keys to the RightNow Knowledge Integration Master Configuration, a user is not able to add more than two search term configurations. Trying to save the 3rd navigation key results in the “Sequence is Missing” error.
Sequence is missing; Message number: 11001, 1853 Element
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