Dynamic Threshold Notification Support Via PDC UI (Doc ID 2975312.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Goal

Scenario1:

Suppose plan X has a 50 GB base allowance and the expectation is to trigger notification when it reaches 50% and 90% of the allowance. To achieve this at the package level, credit limit of 50 GB can be set and set the required percentage values at which notifications are required. However, if a customer purchases plan X in the middle of the month then gets a prorated value of 25 GB of the above set threshold notifications, then this would not work as expected. In this case, the expectation is that notifications must be set at 50% and 90% of the prorated value, which is 25 GB in this case.
How can this be achieved via Pricing Design Center (PDC)?

Scenario2:

Suppose plan Y has a 100 GB base allowance which has notification set to 50% and 90% like Scenario 1. Now the customer purchases an add-on bundle along with the base plan Y, which is of 20 GB allowance. In this case, the expectation is to have 50% and 90% notification set on 120 GB instead of 100 GB.

The expectation is to raise threshold notifications accordingly. Do we support dynamic threshold notifications via PDC ?
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.