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ECM Narrative Edit Does Not Show Up In The History (Doc ID 2975358.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


Narrative history is not available.
Steps to Reproduce Problem

1. Go to Case narrative
2. Add some narrative text
3. Close the window and edit narrative text and save.
4. Click on history
5. Narrative history is not available. Its an issue.
6. Close the window and click on any other tab and go to narrative again.
7. This time narrative history will be displayed but history is same for all the history records.


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