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ECM - QC Batch Failed - Missing JAR Files (Doc ID 2975359.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

QC rules in ECM and ran the QC batch for moving the sample cases to QC status. The batch status says successful but case didn’t moved to QC status.

In "ficdb\log\QCWorkflowUpdater.log", noticed below error.

Error: "QC Workflow Updater Service Processing failed for RuleId: 9000 ,SampleQuantityType: COUNT ,SampleQuantity: 100 ,DataSetId: 9000".

Cause

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In this Document
Symptoms
Cause
Solution
References


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