My Oracle Support Banner

Sftp Authetnication Failure when running docgen script (Doc ID 2976153.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.6.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Billing and Revenue Management (BRM) the docgen.sh script is used to set environment variables and launching the pin_inv_doc_gen utility.

pin_inv_doc_gen utility creates, delivers, and stores your invoice documents in the BI Publisher Scheduler database.

 

There is a known issue when changing the Secure File Transfer Protocol (SFTP) authentication password, it causes a failure in the communication in between BRM and Business Intelligence Publisher (BIP), the generated error message looks like following:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.