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Issue with Payment Messages Order in TF (Doc ID 2976164.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8.2.0 and later
Information in this document applies to any platform.

Symptoms

User reported issue with payment processing order

- A HOLD is generated based on the IPE evaluation of the EDQ result.
- A CLEAN is generated based on the alert not being generated because the record is on the exception list.
- CLEAN arrives before HOLD.

o Technically possible, although it does not make sense. The client provides us the information that two flows are initiated for the same payment at the same time.

o Because the messages arrive so close together (± 50 ms apart) consumers initiate both workflows before one of them commits.

Changes

NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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