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Filters Don't Work Correctly In The Queue View (Doc ID 2976274.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.2.0 and later
Information in this document applies to any platform.

Symptoms

Filters don't work correctly in the queue view

Customer moved the Medium alerts from one queue to other queue.
When searching the Medium queue with investigation status, the High priority alerts are also visible.

Cause

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In this Document
Symptoms
Cause
Solution
References


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