My Oracle Support Banner

Business Unit And Owner type Is Null on account details page (Doc ID 2976323.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

OWNER TYPE and BUSINESS UNIT displayed as NULL IN UI
.
Steps to Reproduce the Problem
----------------------------------------------------
1. Open an ECM case and click on Entities tab
2. select one account and view its details.
3. Owner Type and business unit are null

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.