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PDR Requests Stay In Status STARTED (Doc ID 2976796.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
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In a couple of time PDR requests have stayed in the status STARTED. As workaround, Reports Server is rebooted.
In the Reports Server log file, the message about the engine server was killed was reported (REP-56080 : Engine rwEng-1 is killed)

Cause

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In this Document
Symptoms
Cause
Solution


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