Queue Management Alert Not Toggling To Next One Even Though Alerts Are Available In The Pool.
(Doc ID 2977555.1)
Last updated on OCTOBER 04, 2023
Applies to:Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.
Steps to reproduce:
Access the application
Go to Queue Management
Open an alert
Click on next without taking any action
Getting a popup with below error
The next open alert in the same queue to be shown
"No Alert Cases available in the Queue".
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In this Document