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Fails to Start Up Agile Application Server with Error: "Can not initialize key store from OPSS/KSS. Encryption service will fail." After Restoring Database from RMAN Backup of Another Agile Instance (Doc ID 2980578.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Cannot start Agile Product Lifecycle Management (PLM) application server service on one instance after recovering Agile database from another instance using RMAN (Recovery Manager) backup.
Below error is generated in Application Server log:


AgileAuthenticationProviderImpl.initialize
*** Can not initialize key store from OPSS/KSS. Encryption service will fail.





The issue can be reproduced at will with the following steps:
1. On one Agile instance (i.e. Test instance), restore the backup from the RMAN backup of another Agile
instance (i.e. Production instance) database.
2. Start Agile Application Server service.
3. See the error in Application Server log. See Note:1456651.1 to understand the log location.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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