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ECE Rated Events Are Not Processed By RatedEventFormatter Intermittently (Doc ID 2983197.1)

Last updated on OCTOBER 30, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Elastic Charging Engine (ECE) 12.0.0.3.0 version,

ACTUAL BEHAVIOR
---------------

It is observed that the ECE Rated events are not being processed by ratedEventFormatter (REF) Intermittently.

Here the rated events are loaded into ECE cache and the same is being updated/inserted to NoSQL Database as well, but the ratedEventFormatter is not processing these rated events. There are no Errors observed on ecs.log, ratedEventFormatter.log and NoSQL logs during this issue time period.


EXPECTED BEHAVIOR:
-----------------

Rated events should be processed by ratedEventFormatter so that the same should be loaded to BRM Database by pin_rel

STEPS:
---------------------
1. On ECE 12.0.0.3.4 Version, rate a usage
2. Check if the rating is successfull and also check the ratedEvent from ECE Cache
3. On NoSQL database, check if the event count got incremented.
3. Check if REF process the ratedEvent or not.

Cause

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In this Document
Symptoms
Cause
Solution
References


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