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Argus 8.4.1 Installation Wizard Failing With Error Due to Missing Fonts (Doc ID 2983255.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.4.1 and later
Information in this document applies to any platform.


Running the Setup.exe to install Argus version 8.4.1 Web Server with Installer provided in p35714781_84000_Generic_Argus.

Correctly met the pre-requisites requirement as mentioned in the Oracle Installation Guide, However, when running the Setup.exe get the below error.

“Unable to find required fonts. Refer to the installation log for details. Argus Safety requires Windows optional features – Chinese(Simplified) and Japanese Supplemental fonts.”

The Installation Guide, mentions that supplemental fonts are only required for Web clients. so not mentioned as a mandatory requirement for the webserver and Transaction server.



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