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After SLC Restart There Is Alarm ERROR: Statistic Was Not Found: (Doc ID 2983533.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Communications Convergent Charging Controller - Version and later
Information in this document applies to any platform.


Alarm “Statistic was not found” is generated when we try to fetch statistic details from the shared memory created by smsStatsDaemon process and ends up with entry not found.

After SLC restart, "ERROR: Statistic was not found" alarm is getting generated every minute until new statistic is created.

How to fix this issue?


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