My Oracle Support Banner

Issue With Excel Download From ECM Screen, trailling zeros are being omitted (Doc ID 2984054.1)

Last updated on NOVEMBER 05, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Steps are as follows:
1. Login to ECM
2. Go to event search page
3. Set the search criteria
4. List if events related will appear
5. Export it into excel.
6. Where ever there are “0”s as prefix (customer id, account number etc) these 0s are getting omitted.
7. Also the account numbers whereever the digits are big, are getting round off giving incorrect data in the excel.

Changes

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.