Unable To Attach 3MB Documents When Using PDFATTACH Rule
(Doc ID 2984731.1)
Last updated on JANUARY 22, 2024
Applies to:
Oracle Documaker - Version 12.6.4 and laterInformation in this document applies to any platform.
Symptoms
We have a custom portal that allows drafters to write letters. We allow them to attach documents from the network to their letters. Previously, we would allow them to attach PDF documents and would use the AddMultiPageBitmap rule convert it to an image and embed it into the resulting PDF. We are not testing the use of PDFATTACH so we can attach the native PDF to the document without converting it to an image.
We are easily able to attach smaller pdfs using the PDFATTCH features (1MB or smaller), but our users want to be able to attach a PDF of the clients contract, which can approach 3MB.
When I attempt to attach a 3MB PDF using PDF ATTACH, idsinstance spikes when creating the DPW file, then eventually times out.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |