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When Auto Regulatory Scheduling Set as Always in Console, Automatic Report Scheduling is Not Working (Doc ID 2985099.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.1 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2.1 and later
Oracle Life Sciences Argus Safety Japan Cloud Service - Version 8.2.1 and later
Information in this document applies to any platform.

Symptoms

When auto regulatory scheduling is set to 'Always' in Argus console, then 'Auto Schedule Later' checkbox in Regulatory Reports tab of the case is not getting checked automatically on first case lock and Reports are not auto scheduling.

Like when we have below configurations Argus Console > System Configuration > Common profile:
• Reporting > Scheduling > Report Scheduling is set to > Report scheduling will be run by the Middle Tier Service
• Auto regulatory scheduling >Always

Create a case which matches the regulatory reporting rule. 

When the case locked first time, its observe that “Auto schedule later” is not getting checked automatically.

And no report is scheduling automatically.

Cause

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In this Document
Symptoms
Cause
Solution
References

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