Unable to access customer screening screen from EDQ launch pad (Doc ID 2985472.1)

Last updated on NOVEMBER 10, 2023

Applies to:

Symptoms

Unable to access customer screening screen from EDQ launch pad

Steps to Reproduce:

1. Open EDQ launch pad

2. Click on Customer screening

Error Encountered:

java.lang.NoClassDefFoundError: org/apache/avalon/framework/configuration/ConfigurationException
at com.datanomic.director.solutions.sentryblueprint.client.ui.rtsresults.ResultsDelegate.doUpdateConfiguration(ResultsDelegate.java:87)
at com.datanomic.director.solutions.sentryblueprint.client.ui.rtsresults.ResultsDelegate.doAction(ResultsDelegate.java:314)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryAbstractHandler.signalReceived(SentryAbstractHandler.java:53)
at com.datanomic.utils.blueprints.ui.wiring.WiringLoom$Wire.transmit(WiringLoom.java:194)
at com.datanomic.utils.blueprints.ui.wiring.WiringLoom.transmit(WiringLoom.java:129)
at com.datanomic.utils.blueprints.ui.wiring.WireBuffer.transmit(WireBuffer.java:84)
at com.datanomic.utils.blueprints.ui.wiring.WireBuffer.transmit(WireBuffer.java:62)
at com.datanomic.utils.blueprints.ui.impl.AbstractHandler.transmitSignal(AbstractHandler.java:55)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryConfigurationHandler.transmitUpdateConfigurationSignal(SentryConfigurationHandler.java:159)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryConfigurationHelper.configureHelpers(SentryConfigurationHelper.java:149)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryConfigurationHelper.init(SentryConfigurationHelper.java:120)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryConfigurationHandler.doAction(SentryConfigurationHandler.java:101)
at com.datanomic.director.solutions.sentryblueprint.client.handlers.SentryConfigurationHandler$1.finished(SentryConfigurationHandler.java:77)
at com.datanomic.director.guihelper.SwingChore$1.run(SwingChore.java:89)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at com.datanomic.utils.blueprints.ui.chores.ChoreMaster$InvokeQueue$Invoker.run(ChoreMaster.java:606)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

Changes

 NA

Cause

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