Unable to Update Asset Points On A Newly Added Asset
(Doc ID 2985702.1)
Last updated on NOVEMBER 10, 2023
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
User added a new asset to a PAID OFF Loan and then substituted this asset as primary.
User is unable to update points on the asset.
EXPECTED BEHAVIOR
-----------------------
System should allow user to update the points on the asset.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Created an account and made it PAID OFF
2. Added a new asset as Substitute and marked as primary.
3. Update the points on the asset.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the assets points for the new assets added to the PAID OFF Loan.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |