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Resolving Failed BRM-Initiated Payment Transactions (Doc ID 2986122.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.6.0 and later
Information in this document applies to any platform.

Goal

A network outage that caused a refund checkpoint. There was a “Refund” event on the account, but no “Refund Issued” event and thus no balance impact.
How to resolve this failed BRM-Initiated payment transactions?


Solution

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In this Document
Goal
Solution
References


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