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Request the Ability to Re-send an Acknowledgment for an Imported E2B File (Doc ID 2987126.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version and later
Information in this document applies to any platform.


There is currently no feature to be able to resend an ACK (Acknowledgment) for an imported E2B in cases where it is marked as sent from Argus's side but the agency/receiver has not received it for whatever reason.

Sending of the acknowledgments from the system is something that depends on a lot of other factors independent from the Argus system like network connection or destination gateway availability or even the situation where
that the ack was showing as delivered, but the 3rd party is unable to locate it at the destination gateway.



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