PCM_OP_CUST_UPDATE_CUSTOMER Removing PHONES Array After Updating NAMEINFO Fields
(Doc ID 2987243.1)
Last updated on NOVEMBER 15, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.0.8.0 version,
ACTUAL BEHAVIOR
---------------
When the opcode PCM_OP_CUST_UPDATE_CUSTOMER is utilized to amend the company name present in the NameInfo array, it results in the unintended removal of phone data.
EXPECTED BEHAVIOR
-----------------------
The Phone array should remain intact and should not be eliminated
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initialize an account using the PCM_OP_CUST_COMMIT_CUSTOMER opcode.
2. Input the phone data utilizing the opcode PCM_OP_CUST_UPDATE_CUSTOMER and the UPDATE_PHONE_NUMBER
3. Read the account object post this step, and the Phone information within the NameInfo section should be visible.
4. Modify the company data using PCM_OP_CUST_UPDATE_CUSTOMER.
5. See above the Phone information under NameInfo Array[0] is notably absent.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |