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Filtering the accounts with status In Status Column In Accounts Block Not Working (Doc ID 2987547.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Filter in Status column in Accounts Block (In Customer Service screen) not working,

EXPECTED BEHAVIOR
-----------------------
Filter for the status column should work as expected. LOV should display a value to choose to filter the account based on status

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for an Account and select the desired account
2. Go to Customer Service -. Customer Service
3. Filter on Status column


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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