Inconsistency in Assigning Bill Cyles for Charges During Change Promotion in Delayed Billing Period
(Doc ID 2989051.1)
Last updated on JANUARY 08, 2025
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.7.0 and laterInformation in this document applies to any platform.
Symptoms
While performing change promotion during delayed billing period there is inconsistency in assigning bill periods for charges, that is, some charges are assigned to next cycle, others to previous cycle. In patch set 3 all charges were assigned for previous cycle.
Scenario:
- 26.01.2024: Create account using PCM_OP_CUST_COMMIT_CUSTOMER, billing day of month (BDOM) is 26
- 26.01.2024: Create service using PCM_OP_CUST_UPDATE_SERVICES
- 26.01.2024: Add 3 subscriptions to the service using PCM_OP_SUBSCRIPTION_PURCHASE_DEAL (1 being discount for one of them, and 2 being monthly charge, that is, product p1, p2 and discount d1 which applies to p1 only)
- 26.01.2024: Add a promotion using PCM_OP_SUBSCRIPTION_PURCHASE_DEAL to the subscription that is not discounted (promotion contains products p3,p4,p5,p6 and discount d2 which applies to p2 only)
- 26.02.2024: Bill first phase of delayed billing (note that 1 day of delayed billing is configured)
- 26.02.2024: Still in the delayed billing period, change promotion, which constitutes cancelling current one (PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT) and purchasing new promotion using PCM_OP_SUBSCRIPTION_PURCHASE_DEAL (purchasing new promotion means purchase of product p7, and discount d3 which applies to p2 only)
- Here the issue is some charges coming from cancellation of discount are assigned to new cycle while expected is previous cycle (26.01 to 26.02)
- Note that all products and discounts in above scenario impact monthly cycle forward event
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |