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Unable to View File Attachments After Upgrade to RUP 25 Error "Specified file could not be located. Please contact the administrator" (Doc ID 2995159.1)

Last updated on DECEMBER 26, 2023

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view any files from Agile after upgrading to RUP 25,
the following error occurs.

Specified file could not be located. Please contact the administrator


Steps to reproduce:
1. Log in to Agile PLM.
2. Add new file, or open existing file.
3. Click on view.
4. Notice the error

Changes

 Upgrade to RUP 25

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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