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In the Collaborative Planning Horizontal View, Using External Supplier Login, the Organization is Not Listed in Parenthesis in the Customer (Site) Column for Certain Preference Sets (Doc ID 2996616.1)

Last updated on JANUARY 15, 2024

Applies to:

Oracle Collaborative Planning - Version 12.1.3.9.2 and later
Information in this document applies to any platform.

Symptoms

While looking at the Horizontal View in Collaborative Planning, the Customer(Site) column displays the information without the organization using a Preference Set associated with an external supplier login, but for a Preference Set associated with an internal login, the column displays with the organization.

For example:


The expected behavior is that the Customer Site should display 'My Company (PRD:M1)' regardless of the Preference Set being used.

The issue can be reproduced at will with the following steps:

  1. Responsibility:  Supply Chain Collaboration Manager
  2. Navigation:  Collaborative Planning > Home
  3. From the menu to the right, under the Planning section, select Horizontal View.
  4. Enter Search Criteria
    - Order Type = Planned Order
  5. Set the Display Using Preference Set field  P-Set-External.
  6. Observe the incorrect value being displayed in the Company(Site) column.

 




Cause

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In this Document
Symptoms
Cause
Solution
References


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