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CN-CNR Match Within Tolerance Goes Wrong On Debit/Credit (Doc ID 2996891.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Retail Invoice Matching - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

CN-CNR match within tolerance goes wrong on debit/credit

The final postings amount is not equal to Credit Note Request amount.

Steps to Recreate:

Scenario #1 : Summary Level Matching :

1.Create stand alone credit Note Request

2.Create Credit Note for the Credit Note request created in Step 1.

      Make sure credit note cost > Credit Note Request Cost and the variance is within the tolerance

3.Perform Credit Note Matching at Summary level.

Docs are in MTCH status

4.Run ReimRollup and Reimposting batches .

Scenario #2 : Detail Level Matching:

1.Create stand alone credit Note Request for 2 items

2.Create Credit Note for the Credit Note request created in Step 1.

   Make sure one item cost variance is within Tolerance and the other item variance is not within tolerance

3.Perform Credit Note Matching at Detail level.

    Docs are in MTCH status

4.Run ReimRollup and Reimposting batches .

The final postings amount is not equal to Credit Note Request amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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