My Oracle Support Banner

How Inclusive Taxes Are Calculated While Applying Event Adjustment (Doc ID 2997768.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.7.0 and later
Information in this document applies to any platform.

Symptoms

When applying event adjustment inclusive taxes are not calculating properly.

ACTUAL BEHAVIOR
---------------
Adjustment of 107 THB has charge 100 THB and tax 7 THB.

EXPECTED BEHAVIOR
-----------------------
Adjustment of 100 THB includes charge 93.46 THB and tax 6.54 THB.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Created customer account and purchased product which will charge 30000 THB.
2. While creating account, customer was tagged with Vat 7% Inclusive. So, it is expected 300 THB includes charge and tax.
3. Do event adjustment of 100 THB for the cycle forward event.

For the same scenario customer tagged Vat 7% exclusive (or) Vat 0% adjustments were working.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.