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Delinquency Process Type Is Getting Wrongly Picked Up When Medical With APTC Membership Created (Doc ID 2997909.1)

Last updated on JANUARY 15, 2024

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 5.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v5.1.0.0.0, Delinquency process Type is getting wrongly Picked up

Medical with APTC membership was created and renewed. Even though bill is for Medical with APTC, the delinquency process that is being created for the account is Medical without APTC.

STEPS:
1) Create member 01-01-24 to 29-02-24
2) Create 1st bill
3) Create full payment with Pay Event
4) Run CM-CIPTD - PTD stamped
5) Run C1-ACDLQ (delinquency) job - deliquency not created
6) Create 2nd bill
7) Create Full payment with Pay Event
8) Renew Member
9) Create 1st bill
10) Create Full payment
11) Run CM-CIPTD
12) Create 2nd bill
13) Create Delinq for 2nd bill
14) Run C1-ACDLQ

Cause

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In this Document
Symptoms
Cause
Solution
References


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