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When Invoking URL PX from Agile PLM Web Client, the Web Client Main Window is Replaced with URL PX Window In Safari (Doc ID 2998221.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Using the Safari browser, launch a URL Process Extension (PX) from Agile Product Lifecycle Management (PLM) Web Client, the Web Client main window gets replaced with the child window opened by the respective URL PX, and unable to go back to Web Client main window.


The issue can be reproduced at will with the following steps:

  1. Login to Java Client as admin user, and go to Admin tab > Settings > Data Settings > Process Extensions.
  2. New, and set below:
    Name: Test URL PX
    Type: URL
    Address: {URL of the PX}
    Initiate From: Action Menu
    Enabled: Yes
  3. Go to Admin tab > Settings > Classes > Data Settings > Parts > Process Extensions.
  4. Assign.
  5. Move "Test URL PX" to the Selected List, and OK.
  6. Launch Safari, and log into Web Client.
  7. Search and open any Part, and run Action > Test URL PX.
  8. See the URL PX opens in the window, and the Web Client main window is replaced with the URL PX window. Unable to go back to Web Client main window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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