ATO Item Scheduling Failed The Requested Item Or One Of Its Component Is Not Collected
(Doc ID 300128.1)
Last updated on AUGUST 19, 2019
Applies to:Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.
Customer does NOT use ATP.
Enters ATO on sales order.
Scheduling, which is performed at booking, fails.
Error message is also displayed when trying to enter a schedule
ship date on the line and tabbing out of the field.
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The Requested item or one of its component is not collected
Reponsibility: OM Super User
Navigation: Order,Returns > Sales Orders
Enter Sales order line .ATO Model .
Click Configurator and select options .
Then book order . Booking fails since the lines cannot be scheduled.
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In this Document