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Protocol Handler Instantiation Failed While Starting File Manager After Applying RUP26 (Doc ID 3001992.1)

Last updated on MARCH 11, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

After applying RUP26, the File Manager is no longer accessible and the following error is seen in File Manager log.

SEVERE [main] org.apache.catalina.connector.Connector. Protocol handler instantiation failed
java.lang.ClassNotFoundException: org.apache.coyote.http11.Http11Protocol
at java.net.URLClassLoader.findClass(URLClassLoader.java:387)
at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at org.apache.coyote.ProtocolHandler.create(ProtocolHandler.java:273)
at org.apache.catalina.connector.Connector.(Connector.java:88)
at org.apache.catalina.startup.ConnectorCreateRule.begin(ConnectorCreateRule.java:65)
at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1277)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:510)
at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:183)


The issue can be reproduced at will with the following steps:
1. Apply RUP 26 by following the ReadMe.
2. Start File Manager

Changes

 Upgrade to RUP26

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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