My Oracle Support Banner

Searching on Some Date Range Values in Case Undelete Returns Cases Outside of the Specified Date Range (Doc ID 3002192.1)

Last updated on MARCH 12, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

In the Utilities > Case Undelete, Case Search Criteria section, the Custom Date Range and the majority of the other options in the Date Range drop down do not filter cases accurately.

For example, searching on the following Date Range values returns the correct cases: 'This Month', 'Last 7 Days', Last 30 Days', and 'Last 60 Days'.  Other options return cases outside the specified date range.

Changes

 Argus upgrade from 8.1.2 to 8.4.0.1.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.